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UX portfolio: An overview.

This gallery contains samples of my personal and professional UX work that has been undertaken between 2012-2016. Information on latest projects is available upon request.  
(2015/16) On Board Entertainment for the Eurostar Trains
 

The scope of this project was the design and creation of an on board entertainment system that works on customers’ own devices and is only available while on board on one of the Eurostar trains.
The output of this project was a fully responsive website and also native Android and iOS applications (iPhone) for all the passengers of the new Eurostar trains.

For this project I had to: 

1)research about existing in-flight entertainment

2)research the needs of the customers in terms of ways of use and content 

3)Manage various stakeholders across the business

4)Brainstorm on novel ideas for the new design using creativity methods

5)Establish requirements for the proposed application,

6)Create an online prototype and evaluate it with customers

7)Co-create detailed designs of the interfaces. in collaboration with our visual designer

8) Evaluate the application with user testing.

 

(2015/16) Live Journey Map for the Eurostar Trains

 

The scope of this project was the design and creation of a Live Journey Map as part of the on board entertainment system that works on customers’ own devices and only on the Eurostar trains.
The product of this project was a fully responsive website and also part of the native Android and iOS applications (iPhone) for all the passengers of the new Eurostar trains.

For this project I had to: 

1)research about existing in-flight Live Maps 

2)research the needs of the customers in terms of ways of use and content to be available on the map

3)Co-ordinate a team of UX and Visual Designers and manage various stakeholders across the business

4)Organise and moderate UX workshops

5)Establish requirements for the proposed product

6)Create an online prototype and evaluate it with customers

7)Co-create detailed designs of the interfaces. in collaboration with our visual designer

8) Evaluate the application with guerilla user testing.

(2016) Eurostar Snap: A responsive microsite for auctions and cheap fares.

 

The scope of this project was the design and creation of a fully responsive microsite targeted primarily to the youth market that allows the customers to purchase cheaper fares. The product of this project was a fully responsive website that acts as a different point of sale.

For this project I had to: 

1)research competitors products

2)research the needs of the customers in terms of meaningfulness and value for money

3)Manage various stakeholders across the business

4)Brainstorm on novel ideas for the new design using creativity methods

5)Establish requirements for the proposed microsite

6)Create a fully responsive online prototype (see Demo)

7)Co-create detailed designs of the interfaces. in collaboration with our visual designer

 

Please use password: idea to view the demo.

 

Please visit snap.eurostar.com to see the microsite in action!

(2015) New Ticketing System
 

The scope of this project was the design and creation of a new Ticketing System for the Eurostar customers. The purpose is that the model will come closer to the Airlines example.
The product of this project was a fully responsive website and also native Android and iOS applications (iPhone) for all the passengers.

For this project I had to 

1)research the competitors' flow for the Ticketing System (airlines)

2)research the needs of the customers in terms of their mental model

3)Manage various stakeholders across the business

4)Organise and moderate UX workshops

5)Establish requirements for the proposed application,

6)Create an online prototype and evaluate it with customers with 1-2-1 user testing sessions

7)Co-create detailed designs of the interfaces. in collaboration with our visual designer

 

 

(2015) Image editor - Windows Tablet app
 

The scope of this project was the design of a well known brand's application for image editing for the purposes of creating personalised cards. 
The product of this project was a native Windows Tablet application.

For this project I had to:

1)research the competitors' products and the existing application

2)research the needs of the customers in terms of functionality

3)Manage client's relationships

4)Establish requirements for the proposed application,

5)Create a high resolution prototype and iterate according to the client's feedback

6)Co-create detailed designs of the interfaces. in collaboration with our visual designer

 

 

(2014) Crawler Desktop Application
 

The scope of this project was the design of a Crawler Desktop application that quickly reports issues on the crawled website and visualises the data.
 

For this project I had to: 

1)desk research existing Crawler products

2)research the needs of the customers in terms of actual use and importance of data

3)Manage client relationships

4)Brainstorm on novel ideas for the new design using ideation and innovation methods

5)Establish requirements for the proposed application,

6)Create an online prototype and evaluate it with customers with 1-2-1 user testing sessions

7)Work closely with the visual designer to produce high quality designs.

 

(2014) File manager - Windows Phone app
 

The scope of this project was the design of a file manager which will be easily accessible by the user's mobile device.

The product of this project was a native Windows Phone app.

For this project I had to:

1)research the competitors' products and the existing application

2)research the needs of the customers in terms of functionality

3)Manage client's relationships

4)Establish requirements for the proposed application,

5)Create non-interactive wireframes and iterate according to the client's feedback

6)Co-create detailed designs of the interfaces. in collaboration with our visual designer

 

 

(2014) Estate agent website- User research
 

The scope of this project was the full website usability audit for one of the largest UK estate agents.
The output of this project was a UX report on usability issues and recommendations for the client. 

For this project I had to:

1)conduct expert reviews on key competitors' websites using the Radar technique to quantify the results

2)conduct expert evaluations on the website using a Heuristic Evaluation template with the help of 3 other UX practitioners

3)Manage client relationships

4)Organise and moderate 1-2-1 Usability testing using an eye-tracker

5)Analyse video sessions to compile a highlights video for easy digest

6)Analyse all the data from the Heuristic Evaluation, the Usability Testing, Eye-Tracker heatmaps and the Competitors' Analysis to create a report with key findings and recommendations

7)Create a prioritised list of next steps.

 

 

 

The scope of this project was the requirements gathering for a new Teaching Room Companion app. We decided to conduct this Research piece to help our client identify potential new functionality, painpoints of existing products, real-life set ups which we translated to requirements for a new product.
The output of this project was a set of well-defined requirements for the new app based on Ethnographic Research findings from well-known Universities in the UK and in the USA.

For this project I had to: 

1)research the competitors' products

2)research the needs of the customers in terms of their mental model, set up, additional functionalities

3)Manage client's relationships

4)Contact Universities in the UK and the USA and arrange to attend classes, workshops and to interview lecturers about their needs

5)Be part of classes, understanding the use of existing tools but also identifying potential 'holes' in the experience

6)Conduct interviews with lecturers and students, take pictures of equipment and set up and understand practically how they have been using them

7)Compile a report explaining the differrent set ups, needs and functionalities

8)Establish requirements for the proposed application.

(2014) Teaching room companion app- Ethnographic research (UK and USA Universities)

 

(2013) Peach (People with Aphasia Communication Helper): iPad app for people with aphasia (master thesis)

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The outcome of this project was an iOS application (iPad) for communicative purposes targeted for people with aphasia.

For this project I had to:

1)research about aphasia and the currently used technologies from people with aphasia,

2)research the needs of potential users using data collection methods (interview with expert, literature review, watching videos),

3)Organise and facilitate a creative workshop,

4)Brainstorm on novel ideas for the new design using creativity methods,

5)Establish requirements for the proposed application,

6)Create a paper prototype and evaluate it with experts, 

7)Create detailed designs of the interfaces. (wireframing for mobile device),

8)Develop the application using XCode,

9) Evaluate the application with user testing and expert evaluation.

(Please note that this project was undertaken as a master thesis during my MSc in Human-centred systems).

(2013)Audit tool 

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The product of this project was a set of wireframes for an internal audit tool for qualitative data (transcripts).

For this project I had to 

1)discuss with the team the requirements of the tool,

2)identify the functionalities and the flow of the tool,

3)design wireframes to support the user during his journey on the page,

4)always keep in mind the user needs and functionalities he required on each page.

5)re-design to provide more flexibility and intuitive features to the user.

 

(Please note that this project was undertaken during my internship at Digit London).

(2013)Blog posts 

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You can read my blog posts by clicking on the links below:

 

The importance of colour in trading platforms

 

Designing for the user: not as easy as it sounds!

 

(Please note that these blog posts where written during my internship at Caplin Systems Ltd.).

(2013)Evaluating the NikeID webpage

 

The scope of this project was the website usability evaluation of the NikeID website.

For this project I had to:

 

1) Plan an user testing for the "client"

2) Recruit representative users

3) Conduct the user testing using appropriate software tools (Camtasia, audio recording software) and personal notes

4) Analyse the data

5) Interpret the data

5) Suggest re-design solutions for the major problems identified

6) Make a client- faced presentation explaining the findings and the re-design suggestions.

(Please note that this project was undertaken as coursework for the module "Evaluating Interactive Systems" during my MSc in Human-centred systems). 


 

(2012)Museum guide project

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The product of this project was a final design of a device and original functionalities of a museum guide for the British museum.

For this project my team and I had to 

1)research the currently used technologies in museums all over London,

2)research the needs of potential users using data collection methods (observations and semi-structured interviews),

3) Create personas,

4) Brainstorm on novel ideas for the new design using creativity methods,

5) Create conceptual designs using the personas we created,

6) Establish requirements on our proposed device,

7) Create detailed designs of the interfaces. (wireframing for mobile device),

8) Evaluate those wireframes with users with semi-structured interviews and questionnaires,

9) Re-design to improve the interfaces based on our evaluation.

(Please note that this project was undertaken as coursework for the module "Interaction design" during my MSc in Human-centred systems. It is a group work of myself, Harris Karanatsios, Izlem Akman and Kemal Kamiloglou).

(2013)Analysis of a patient identification system of a walk-in centre and proposal of a new one (DCog)

 

The product of this project was: 

For this project I had to

1) Understand the current technology used at a walk-in centre of the UK by reading appropriate literature

2) Analyse the system in terms of distributed cognition

3) Conduct literature review to identify technologies that can be used to improve the current system

4) Propose an improved system which uses new technologies

5) Describe and explain how this system will work and the effects it will have in terms of distributed cognition.

 

(Please note that this project was undertaken as coursework for the module "Cognition and Technologies" during my MSc in Human-centred systems). 


 

(2012)Modelling requirements for a real-estate app

 

The outputs of this project were: a​​ set of requirements for the mobile app, the SD and SR models of the system and the stakeholders who are part of it.

For this project I had to

1)Understand the system, the stakeholders, the interactions among them,

2) Prioritise the interactions among the stakeholders and the system,

3) Model the dependancies among the stakeholders and the system by producing a Strategic Dependecy Modelling,

4) Model the seller's rationale and priorities by producing a Strategic Rational Modelling,

5) Specify requirements on this system and write them using the volere shell template.

 

(Please note that this project was undertaken as coursework for the module "Requirements Engineering" during my MSc in Human-centred systems). 


 

(2012)Virtual online supermarket

 

The product of this project was a proposed virtual online supermaket.

For this project I had to

1) Research the currently used online supermarkets,

2) Understand their information architecture and propose a​​n improved one,

3) Propose an improved version of search,

4) Wireframe the new idea and

5) explain the benefits of it during an elevator-pitch.

 

(Please note that this project was undertaken as coursework for the module "Information Architecture" during my MSc in Human-centred systems). 
 

(2013)Accessibility 
Evaluation: P&O cruises website for older users

 

 

The product of this project was: 

For this project I had to

1)Conduct literature review to identify particular user needs

2) Organise an accessibility evaluation by finding the appropriate tools, methods and guidelines

3) Use those tools and guidelines to identify accessibility issues on the website

4) Write an accessibility report about the problems identified on the website

5) Propose re-design solutions to overcome these problems not only for the target group, but generally for all users.

 

(Please note that this project was undertaken as coursework for the module "Inclusive Design" during my MSc in Human-centred systems). 


 

(2013)Visualising crime rates over the last 20 years in the UK

 

The output of this project was an interactive visualised data set for the UK crime rates: 

For this project I had to:

1) Select an appropriate data set to visualise

2) Identify the research question I wanted to answer with my visualisation

3) Select an appropriate way to visualise the data set, and the appropriate colours as wel

4) Identify the appropriate interactions that the visualisation should provide to the user

5) Implement a working prototype of this visualisation using Processing.

 

(Please note that this project was undertaken as coursework for the module "Data Visualisation" during my MSc in Human-centred systems). 


 

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